The Malaysian Insurance Institute (MII) Capacity Building Projects

  • Research & Thought Leadership


    Competency Framework Development

    Developed a set of Competency Framework for key job profiles in the insurance and Takaful industry where it has since served as a core reference for the industry.

    Today, its benefits are widely acknowledged in the following areas:

    • Determining the present and future competency requirement of the job profile
    • Aligning internal competency with the industry’s and benchmarking against the world’s standards
    • Assisting in the hiring process, talent management, career planning, and budget allocation for training



    Competency Framework for Insurance & Takaful Brokers

    In line with the Malaysian Insurance And Takaful Brokers Association’s 5-year plan focusing on a 3-pronged strategy to build and set the professional standards for the broking fraternity, AIF together with MITBA have jointly developed a Competency Framework that looks into enhancing the standards and capability within the fraternity.

    Playing a part to elevate the image of the insurance broking fraternity, the Competency Framework has also put in place structures, systems and processes that now serve as references for broking companies in Malaysia to work towards establishing competency proficiencies required across the fraternity.



    Development of Professional Training Programme

    Developed and implemented the Professional Qualification programme that not only supports the national agenda in promoting insurance training and education but seeks to:

    • Promote higher standard of recognition in certain areas of insurance functions
    • Establish a clear professional qualification framework and structure that is relevant for the industry
    • Increase the competitiveness and marketability of the students who are armed with these qualifications



    Development of study text for DMII & AMII Programmes

    MII has two flagship professional programs i.e The Diploma of The Malaysian Insurance Institute (DMII) and The Associateship of The Malaysian Insurance Institute (AMII).

    To retain the importance and relevance of the two highly sought after programs in the industry, AIF and MII developed study text to better align to the ever-changing needs of the industry.
  • Talent Management


    Internal Faculty and Support Facilities

    A Project Management Office (PMO) was set up and put in place to ensure proper governance is practised throughout the implementation of the capacity building program.

    PMO also ensured the smooth management of the project and the delivery were done according to budget and timeline.

  • Systems Transformation


    MII Education System

    With the implementation of an enterprise wide integrated learning management system, MII can now share combined training delivery between affiliate institutes like the Islamic Banking and Finance Institute Malaysia (IBFIM) and Institut of Bank-Bank Malaysia (IBBM).

    As this web based learning system captures functions such as campus management, examination management and Online booking and payment, it will also allow all affiliate parties to share and track common training subjects like risk management, insurance and Islamic banking and assist in the planning of their resources and training delivery.


    Online Learning Content

    As an enabler to drive human capital development for the insurance industry, it is crucial that MII continues to provide the industry with wider access into MII training programme and modules.

    Via the utilization of a learning management system, the industry is now privy to a comprehensive and effective e-learning content that conveys a more structured and appealing programme and modules.

  • Knowledge Management


    Research and Resource Centre - Purchase of Books, Magazines, Journals & Periodicals

    It is important that the practitioners of the insurance industry are kept abreast of the latest updates and new developments about the industry. Hence, the Research and Resource Centre is now well furnished with ample reading materials including books, magazines, journals and periodicals to better equip industry practitioners.


    Purchase of Audio Visual Materials

    It is important that the practitioners are provided with alternative education materials like acquiring knowledge via audio visuals to better suit and enhance the overall learning experience.


    Purchase of Electronic Database

    Obtaining fast and adequate reference to materials via an electronic database will definitely cut down search time and ease the flow of the Research and Resource Centre for the users.

    With the new system in place, the order and delivery of library materials are now tracked and recorded under a standardized cataloguing process.

    This will also encourage users to utilise the library service more often due to better facilities.
  • Brand Building & Industry Engagement


    Corporate Branding & Value Added Partnership

    MII has been around for more than 40 years. As a brand, MII is only recognised among the local insurance industry. More could be done to further establish the MII branding as a leading insurance institution in Malaysia and in the emerging markets.

    In line with the objective to strengthen the brand equity of MII, initiatives were taken to create awareness and generate interest of MII amongst students, participants, experts, trainers and the entire industry as a whole.

    With a stronger brand identity and a successful branding, it would allow MII to generate more revenue and gear up to become a self-sustaining institute and build a network that attracts top resources to speak at the MII conferences.


    MII City Centre

    A new MII City Centre was established in a centralised location in Wisma Sime Darby has served well amongst the industry practitioners.

    As Wisma Sime Darby is easily accessible via public transportation and comes with good parking facilities, MII has since received numerous positive feedbacks and satisfaction from customers.