AIF INTERNATIONAL SYMPOSIUM 2017


Confirmed Speakers

  • Moderator
    Faris H. Hadad-Zervos
    Country Manager, Malaysia, East Asia and Asia Pacific
    World Bank
    Faris H. Hadad-Zervos
    Country Manager, Malaysia, East Asia and Asia Pacific
    World Bank


    Faris H. Hadad-Zervos is the World Bank Country Manager for Malaysia, East Asia and Asia Pacific, based in Kuala Lumpur. A US national, he joined the World Bank in 1996 with the Private Sector Development Department. He served as Manager of the Technical Cooperation Program with the Gulf Cooperation Countries (2000-2003), Head of Mission for Iraq (2003-2005), Operations Manager for the West Bank and Gaza (2005-2008), Acting Director for Fragile States in the Operations Department (2010-2011) and Country Manager for Bolivia (2012-2015). In 2008, he took a leave of absence from the World Bank to serve as the Deputy Head of the Quartet Office for the Middle East Peace Process, based in Jerusalem.

    Faris Hadad-Zervos holds a Master's Degree in Economics from George Mason University, and a Master's Degree in Finance from George Washington University.
  • Panellist
    Nadiah Tan Abdullah
    Chief Human Resources Officer
    SP Setia Berhad
    Nadiah Tan Abdullah
    Chief Human Resources Officer
    SP Setia Berhad


    Nadiah has been in the HR line for more than 20 years. A graduate of BA International Relations from the UK (1991), she started her career as a HR trainee. Her experience has been to drive the people agenda primarily anchored upon HR transformation work. Her expertise lies in driving change and her experience spans across both local and Fortune 500 companies including SKF Bearings, Danone, Nestle, British American Tobacco, Microsoft, AirAsia X and more recently, Experian.

    Throughout her career, she has played an active role in all facets ofHR. She has been active in the National Leaders Council for the Malaysian Institute of Human Resource Management (MIHRM). She is also a certified coach and an NLP Practitioner.

    Her passion has always been in the work around women and leadership. In 2013 she was appointed by Talent Corp as one of its diversity advocates to promote work on empowering women at the workplace. She is also a pioneer member of the CyberJaya Women Network and was awarded the ‘Women Leadership Achievement’ award at the 2nd World Women Leadership Congress Award 2015 in Mumbai. In 2017 she joined the HR Community Workgroup of the Steering Committee for the 30% Club in Malaysia.

     
  • Panellist
    Noorliza Nuruddin
    Head of Human Capital & Facilities Management Division
    Human Resources Development Fund (HRDF)
    Noorliza Nuruddin
    Head of Human Capital & Facilities Management Division
    Human Resources Development Fund (HRDF)


    Noorliza Nuruddin started her career as Management Trainee at Sony Electronics (M) Sdn Bhd, Penang in 1989. She was responsible for the productivity and quality in the production floor leading to the successful establishment of a training department. She remembers Sony as a house of character building for the 3Hs – the head, the heart and the hand. As she saw the imminent convergence of electronics, telephony and communications, she moved to Kuala Lumpur to join Telekom Malaysia to experience the intense battle of competition among telcos. She was attached to Telekom Training College and had won Best Trainer awards for the Management.

    Noorliza is now heading the Human Capital & Facilities Management Division at Human Resources Development Fund (HRDF). She is responsible for human capital transformation in bringing HRDF as the industry advisor and point of reference – helping Malaysia to achieve a fully developed nation through skilled workforce.
  • Panellist
    Karin Clarke
    Director,
    Global Solutions, APAC
    Kelly Outsourcing and Consulting Group (KellyOCG)
    Karin Clarke
    Director,
    Global Solutions, APAC
    Kelly Outsourcing and Consulting Group (KellyOCG)


    A seasoned and well-recognised talent strategist, Karin supports companies with all aspects of their talent supply chain, from attraction and engagement, best-in-class recruitment and assessment methodologies to strategic workforce planning.

    With a keen interest in trends relating to the future of work, and models that help organisations attract, engage and retain talent in a global environment, Karin works collaboratively with her clients to enable them to gain full visibility of their existing workforce and practices.

    Having worked across the Asia Pacific leading and consulting in recruitment related industries for over 25 years, she has helped leading organisations develop and innovate their talent initiatives to build agile and forward-looking solutions.

     
  • Panellist
    Florence Foo
    Head of Human Resources,
    Standard Chartered Bank, Malaysia
    Florence Foo
    Head of Human Resources,
    Standard Chartered Bank, Malaysia


    Florence Foo was appointed as the Head of Human Resources (HR) for Standard Chartered Bank Malaysia Berhad on 1 September 2015. As the Head of HR for Malaysia, Florence is responsible for leading the country’s HR function, providing strategic HR guidance and expertise to the implementation of Standard Chartered’s business strategies.

    Florence has been with the Bank for almost five years and has held several senior HR roles at regional and group levels. She previously held the role of Head, Human Resources, Corporate & Institutional Clients at Group level.

    Prior to Standard Chartered Bank, she spent more than six years with Barclays Capital in both Hong Kong and Singapore where she was HR business partner for Investment Banking and Sales for Asia Pacific. Before embarking on her HR career, Florence was a regional currencies short term interest rate trader with DBS Bank and The Royal Bank of Canada in Singapore, and Phileo Allied Bank in Malaysia. 

    She holds a Bachelor of Commerce (Major in Finance) degree from the University of Calgary, Canada. She is married with two children, and enjoys reading and languages. 

     

Introduction

The AIF International Symposium 2017 explored the relationship between innovation and improving business productivity and performance. The Symposium addressed this critical issue from the context of human capital development and talent management with particular focus on the strategic role of HR.

As technological disruption breaks down markets and creates new ones, a company’s ability to innovate – to introduce new ideas, methods and products – is vital. In fact, innovation has become a core driver of future business performance and growth. At the same time with labour costs most often being the greatest expense on company balance sheets, productivity is equally crucial in today’s business climate. Productivity means much more than simply getting your employees to work longer hours and take on more tasks – it is about working effectively and focussing on value adding activities.

How can companies foster innovation and ensure it drives future business performance and productivity in this time of technological disruption? As with most challenges in business, the solution comes down to people. Organisations will need to ensure they have the right talent with the right skills, while encouraging a culture of innovation where employees are encouraged to come up with new ideas and try new things. While this is ultimately the responsibility of senior management, practically this will need to be championed and delivered by HR taking the lead. HR professionals will need to ensure their organisations have effective people strategies and processes in place to foster a culture of innovation and deliver future productivity gains and improved business performance.
  • AIF Symposium 2016
     
  • AIF Symposium 2015
     
  • AIF Symposium 2013
     

Wednesday, 23 August 2017
8:00AM Registration and refreshments
9:00AM Opening remarks and scene setting

Dr Raymond Madden
Chief Executive Officer, Asian Institute of Finance
9:20AM Keynote: Innovating the future

Bill Fischer
Professor of Innovation Management, IMD

Is there any organisation that you know of which is not intimidated by disruptive dangers lurking in the future; which is not struggling to adapt to the speed and complexity of change; and which is not discovering that its ability to confidently plan and staff for the future is under challenge? For most organisations, from century old firms through to start-ups, the future will be a very different place to the past. The future, today, is increasingly “unknown” — with new technologies, new business models, new (and unexpected) competitors —  yet organisations have no choice but to continue to develop products, hire talent, build teams and move forward despite this unprecedented disequilibrium. How long will it last? Will the pace of change quicken or slow? What other new developments will we see? These are all questions managers need to ask. In this session, which will employ examples and illustrations from within the financial services industries, and outside, we will consider: what the innovation landscape looks like today, and why it is currently so frenetic; how new forms of innovation are changing corporate strategy and business performance; what innovation means for leadership and organisational culture; and what it means for talent development? 

Plenary Session 1: Harnessing innovation for business growth
10:30AM

Panellists:

  • Abdullah Arshad, Chief Operating Officer, Agensi Inovasi Malaysia (AIM)
  • Cheah Kar Fei,Culture & Learning Specialist, Mindvalley
  • Rafiza Ghazali, Senior Vice President, Group Innovation & Performance Management, Group Strategy & Innovation, Sime Darby Berhad

Moderator: Laurence Smith, Advisory Board Member, SmartUp.io and former MD & Group Head of Learning & Talent Development, DBS Bank, Singapore

11:15AM Refreshments
11:30AM Keynote: So you think you have 20/20 vision? 

Zia Zaman
Chief Executive Officer, LumenLab, MetLife Innovation Centre Pte Ltd

As we look ahead to predict the changes about to take place across industries, there’s only one place to start - the evolving customer. A detailed study on consumer trends (starting in Asia but applicable on a global level) will be revealed. The rise of new business models, the emergence of new modes of interaction, and what enabling technologies will impact business over the next three years, will be examined with specific focus on the insurance industry. Demos from some of the MetLife/LumenLab portfolio Lab’s most ground-breaking and innovative projects will be shared. If you want to see the future of asian customers with 20/20 vision, and also where a global life insurer is investing in, this talk is not to be missed.

Plenary Session 2: Raising productivity amid technological disruption
12:00PM
Panellists:
  • Nadiah Tan Abdullah, Chief Human Resources Officer, SP Setia Berhad
  • Dato' Mohd. Razali Hussain, Director-General, Malaysia Productivity Corporation (MPC)
  • Noorliza Nuruddin, Head of Human Capital and Facilities Management Division, Human Resources Development Fund (HRDF)

Moderator: Faris H. Hadad-Zervos, Country Manager, Malaysia, East Asia and Asia Pacific, World Bank

12:45PM Networking Lunch
2:00PM Keynote: Innovation and productivity agenda: Driven by purpose and values

Alois Hofbauer
Chief Executive Officer, Nestlé (Malaysia) Berhad & Region Head of Malaysia, Singapore and Brunei

Nestlé as an organisation is driven by its purpose to enhance the quality of life and contribute to a healthier future. It builds on Nestlé’s heritage and all strategies in the organisation serve this purpose. As the world around us changes, so do our competitors and our consumers’ expectations. Therefore, Nestlé also anticipates and adapts, but is aware and clear that two things do not change: our purpose and our values. The entire organisation strives for a continuous innovative and productive mindset in order to fulfill our consumers’ and customers’ evolving needs, while staying true to our long-term and sustainable business approach – Creating Shared Value.

Plenary Session 3: Achieving peak performance through people
2:30PM

Panellists:

  • Karin Clarke, Director, Global Solutions, APAC, Kelly Outsourcing and Consulting Group
  • Florence Foo, Head of Human Resources, Standard Chartered Bank Malaysia
  • Tricia Lim, Head of Performance and Rewards, Maxis Berhad

Moderator: Salika Suksuwan, Executive Director, Human Capital, PwC Malaysia

3:30PM Refreshments
4:00PM Keynote: Navigating the Digital Age

Olivier Crespin
Chief FinTech Officer, CIMB

Plenary Session 4: The role of HR in developing innovative talent and fostering a culture of innovation
4:30PM

Panellists:

  • Haroon Bhatti, Chief Human Resource Officer, Digi Telecommunications
  • Marcela Mihanovich, Country Human Resource Officer, Citi Malaysia
  • Fazilah Yusof, Chief Human Resource Officer, Prudential BSN Takaful Berhad

Moderator: Jaya Kohli, Director, Strategy, Policy Development & Research, Asian Institute of Finance

5:15PM Closing remarks

Dr Raymond Madden
Chief Executive Officer, Asian Institute of Finance

Note: Agenda is subject to change
KEYNOTE SPEAKERS
  • Bill Fischer
    Professor of Innovation Management
    IMD
    Bill Fischer
    Professor of Innovation Management
    IMD


    Bill Fischer is Professor of Innovation Management at IMD. He co-founded and co-directs the IMD program on Driving Strategic Innovation, in cooperation with the Sloan School of Management at MIT, and authors a regular column for Forbes.com entitled ‘The Ideas Business’, (http://blogs.forbes.com/billfischer).

    An engineer by training and New Yorker by birth, Bill has lived much of his life in Asia and Europe. He has worked in innovation as a development engineer in the industry, oversaw aerospace research projects, consulted for 17 years to the World Health Organisation, was co-founder of a startup sold to Deloitte, held an endowed chair at the University of North Carolina at Chapel Hill (1976-1998) and was the Executive President and Dean of the China Europe International Business School (CEIBS) 1997-1999.  Bill first moved to China in 1980.

    His most recent books include: ‘Reinventing Giants: How Chinese Global Competitor Haier has Changed the Way that Big Companies Transform’ (2013), ‘The Idea Hunter’ (2011) and ‘Virtuoso Teams’ (2005). All of these books address issues of innovation and talent development and expression in a variety of organisational settings.

    Samples of Bill’s work are available on his website http://fischerideas.com.

     

  • Zia Zaman
    Chief Executive Officer, LumenLab,
    MetLife Innovation Centre Pte Ltd
    Zia Zaman
    Chief Executive Officer, LumenLab,
    MetLife Innovation Centre Pte Ltd


    Zia Zaman joined MetLife in July 2014 as the Chief Innovation Officer for the Asia region. In his role, Zia is responsible for leading LumenLab, the industry-first innovation center, and steering the innovation agenda for the Asia region. He is a member of MetLife’s Asia Leadership Group and is based in Singapore.

    Zia joined MetLife from SingTel, where he spent 3 years, more recently as the Chief Strategy Officer and VP of Emerging Businesses for SingTel’s Group Enterprise. He also co-led the acquisition of US-based Amobee, jumpstarting SingTel’s entry into the mobile advertising market.

    Prior to SingTel, Zia was the Chief Strategy Officer for LG Electronics North America during 2008-2011 and also served as the Chief Marketing Officer at FAST where he successfully positioned FAST as a leader in the enterprise search space which culminated in a US$1.2 billion acquisition by Microsoft in 2008. At Gartner, a research and advisory firm known for its ‘crystal ball’, Zia ran the North American strategy consulting practice during 2003-2006. In the earlier part of his career, Zia was a member of the M&A team at Sun Microsystems. Zia has occupied various board positions at tech startups and was a board member of Viking. He currently sits on the Board of the Energy Market Authority of Singapore.

    Zia holds an MBA from Stanford’s GSB. He also has an undergraduate Bachelors of Science degree from MIT in electrical engineering and a Master’s of Science degree in operations research, also from MIT.

     

  • Alois Hofbauer
    Chief Executive Officer
    Nestlé (Malaysia) Berhad &
    Region Head of Malaysia,
    Singapore and Brunei
    Alois Hofbauer
    Chief Executive Officer
    Nestlé (Malaysia) Berhad &
    Region Head of Malaysia,
    Singapore and Brunei


    Alois Hofbauer is the Chief Executive Officer of Nestlé (Malaysia) Berhad and the Region Head of Nestlé Malaysia, Singapore and Brunei. Currently, he is helming Nestlé Malaysia, the number one food and beverage company in Malaysia with a turnover of RM5 billion (US$1.2 billion) and market capitalisation of RM18 billion (US$4 billion). In his role, Hofbauer oversees close to 7,000 employees and 10 factories across Malaysia and Singapore.   

    Hofbauer brings more than 25 years of experience to the business globally and in Asia, and possesses a strong business and leadership record as CEO. Prior to his appointment in Malaysia, he was the Managing Director for Nestlé Sri Lanka in 2010, and the Managing Director of Nestlé Taiwan in 2004.

    Under his leadership, Nestlé Malaysia was recognised as a top employer in the FMCG industry by Randstad, Jobstreet, and Asia Recruitment Awards. The company also garnered the prestigious ‘Company of the Year’ award at The Edge’s Billion Ringgit Club Awards 2016, in recognition of its outstanding and consistent financial returns to shareholders and ‘Creating Shared Value’ efforts.

     

  • Olivier Crespin
    Chief Fintech Officer,
    CIMB Group
    Olivier Crespin
    Chief Fintech Officer,
    CIMB Group


    Olivier, a French national, is a graduate in Law from the Universite de Metz in France. He brings with him over 2 decades of banking experience gained at both foreign and regional banks such as DBS Bank, Citibank and BNP. He has wide international exposure and has held different business and operational positions across Europe, Latin America, Asia and North America.

    Olivier joined CIMB as Chief FinTech Officer in June 2017. Prior to his appointment at CIMB, he was the Group Head of Digital Bank at DBS Bank. During his tenure at DBS, the Bank launched Digibank India, where it has seen strong success as a country’s first mobile, completely paperless, signatureless, branchless bank using ground breaking technology from biometrics to artificial intelligence.

Opening Remarks and Scene Setting
  • Dr Raymond Madden
    Chief Executive Officer
    Asian Institute of Finance
    Dr Raymond Madden
    Chief Executive Officer
    Asian Institute of Finance


    Dr Raymond Madden is Chief Executive Officer of the Asian Institute of Finance, a human capital development think tank focussed on the financial services industry across Asia.

    Raymond has extensive international experience in human capital development and talent management, having first coined the term the ‘talent game’ in 2009 to describe how organisations can best manage the careers of critical personnel. His book ‘The Business of Ethics’, published in 2016, contains a unique perspective on how organisations should rethink what they are doing about ethics.

    He has held senior roles within the European financial services industry, including tenures as Global Head of Learning at ABN AMRO Bank and Lloyds Banking Group. Raymond has also held a number of academic appointments including Professor of Management Practice and Dean at the London Metropolitan Business School and Associate Dean at Cass Business School, United Kingdom. For almost a decade he was Director of Research at London Business School.

    He has extensive experience in financial services having consulted widely with the Bank of China, BT, Coutts, Erste Bank, European Commission, Prudential, Standard Life, and Texaco. Raymond has also had experience advising Governments, having advised the Vice Minister of Finance of the People’s Republic of China on curriculum reform and presented to the United States Department of Treasury on professional education as well as talent development.

    Raymond, is a renowned speaker at international conferences, and believes that Asia will continue to dominate global thinking, whilst driving corporate performance. He feels that the challenge is how Asia will sustain its global economic and cultural influence across the world.

Plenary Session 1
Harnessing innovation for business growth
  • Cheah Kar Fei
    Culture & Learning Specialist
    Mindvalley
    Cheah Kar Fei
    Culture & Learning Specialist
    Mindvalley


    Kar Fei’s fascination with human behaviour and psychology from an early age kick-started his journey with coaching 8 years ago. Enthralled by how people worked and why they do the things they do, he pursued knowledge from the world’s best teachers in leadership, coaching, hypnosis, subconscious mind and personal well-being.

    He is currently the Culture and Learning Specialist at Mindvalley and Transformation Coach for employees in the organisation. He specialises in helping employees at Mindvalley to be fulfilled and grow in their life in pursuit of Mindvalley’s mission of touching 1 billion lives.

    As the Founder of Life Redesigned, he, along with his team aim to coach and develop young people in the global workforce to create a better workplace and a better world. His approach is to redesign and remap new strategies for people to succeed in various aspects of life. He has coached and trained young leaders at Procter and Gamble (P&G), IBM and Accenture.

    Kar Fei also specialises in social business innovation and transformation. Through his expertise and experience in Design Thinking, he works with entrepreneurs to innovate and scale their business practices. Kar Fei has trained with organisations such as MaGIC, Tandemic and IBM in social business transformations.

    He was selected as part of the Hive Global Leaders Program at Harvard Business School to work towards UN’s Sustainable Development Goals (SDGs). Apart from speaking and coaching in more than 15 countries across continents, Kar Fei is among the few selected to be part of the Global Shapers Community initiative by World Economic Forum (WEF).

  • Panellist
    Rafiza Ghazali
    Senior Vice President
    Group Innovation & Performance Management
    Group Strategy & Innovation
    Sime Darby Berhad
    Rafiza Ghazali
    Senior Vice President
    Group Innovation & Performance Management
    Group Strategy & Innovation
    Sime Darby Berhad


    Rafiza is currently the Head of Group Innovation & Business Performance Management at Sime Darby Berhad, leading the innovation and business performance functions for the Group.  Her mandate at Sime Darby Berhad is to lead group-wide initiatives that accelerate corporate innovation for a major Malaysia-based diversified multinational operating in five core sectors - plantations, property, industrial equipment, motors, and energy & utilities - in 26 countries and four territories.  

    Prior to joining Sime Darby, she was the Chief Financial Officer of Cagamas Berhad, the Malaysian secondary mortgage corporation in charge of Strategy and Finance. With over 20 years of professional experience in Malaysia and Australia within the financial industry including as the CFO of the Central Bank of Malaysia and an investment bank, Rafiza has had extensive experience throughout her career in strategy, innovation, financial advisory, financial and corporate restructuring, investment banking and investor relations.  Rafiza has also held directorship positions within a banking group.

    Rafiza a chartered accountant, holds a Bsc Economics from the London School of Economics and Political Science and a Graduate Diploma in Applied Finance and Investment from the Securities Institute of Australia.  She is a Fellow Member of the Institute of Chartered Accountancy of Australia and Financial Services Institute of Australasia.

  • Panellist
    Abdullah Arshad
    Chief Operating Officer,
    Agensi Inovasi Malaysia
    Abdullah Arshad
    Chief Operating Officer,
    Agensi Inovasi Malaysia


    Abdullah Arshad, Chief Operating Officer of Agensi Inovasi Malaysia, a statutory body under the Malaysian Act of Parliament established since 2011. Have been with AIM since its inauguration and lead the Strategic Investment, Innovation Business Opportunity, Industry-Academia Collaboration, Corporate Sector Innovation and Strategic Impact Projects.

    Responsible for the development of National Corporate Innovation Index (NCII) and its derivative, Return on Innovation Investment (ROII) for the Malaysian corporate sector. Oversees the development and execution of Waste to Wealth initiatives through the National Biomass Strategy and Development of Middle-Tier companies. Abdullah also is responsible for the execution of strategic innovation investment while providing strategic direction for PlatCom Ventures and Steinbeis Malaysia.

    Prior to AIM, Abdullah served Motorala Inc. for 20 years since 1983 in various capacities in Motorola Malaysia, US, China and Asia Pacific. Joined Bank Islam Malaysia Berhad in 2005 playing an active role in turning around and revamping of Bank Islam in its organizational transformation exercise. Involved in setting up Iskandar Investment Berhad in Iskandar Malaysia, Johor and served as Iskandar Malaysia Management Council member. Key person in setting up Iskandar Malaysia Education Hub as the CEO of EDUCITY, Iskandar Malaysia.

  • Laurence Smith
    Advisory Board Member, SmartUp.io and
    former MD & Group Head of
    Learning & Talent Development,
    DBS Bank, Singapore
    Laurence Smith
    Advisory Board Member, SmartUp.io and
    former MD & Group Head of
    Learning & Talent Development,
    DBS Bank, Singapore


    Laurence specialises in large scale transformation with a particular focus on helping organisation’s develop a ‘digital mindset’ and prepare themselves for the opportunities and threats driven by today’s accelerating technological change. 

    He helps senior leaders understand that ‘digital transformation’ is actually all about behaviours, culture and mindset, and that although a broad understanding of the implications of technology is critical, it’s the people that really matter.

    Most recently the Innovation Award winning Head of Learning & Talent Development at DBS Bank, he is currently an advisory Board Member to SmartUp.io, the innovative micro-learning platform that DBS is rolling out to cascade digital mindset, and a member of Danone’s Digital Advisory Board.

    With 18 years in Asia, he has held senior roles at GE Capital in Tokyo and LG Electronics in Seoul. Previously he was with McKinsey and the WorldBank in the US.

Plenary Session 2
Raising productivity amid technological disruption
  • Panellist
    Nadiah Tan Abdullah
    Chief Human Resources Officer
    SP Setia Berhad
    Nadiah Tan Abdullah
    Chief Human Resources Officer
    SP Setia Berhad


    Nadiah has been in the HR line for more than 20 years. A graduate of BA International Relations from the UK (1991), she started her career as a HR trainee. Her experience has been to drive the people agenda primarily anchored upon HR transformation work. Her expertise lies in driving change and her experience spans across both local and Fortune 500 companies including SKF Bearings, Danone, Nestle, British American Tobacco, Microsoft, AirAsia X and more recently, Experian.

    Throughout her career, she has played an active role in all facets ofHR. She has been active in the National Leaders Council for the Malaysian Institute of Human Resource Management (MIHRM). She is also a certified coach and an NLP Practitioner.

    Her passion has always been in the work around women and leadership. In 2013 she was appointed by Talent Corp as one of its diversity advocates to promote work on empowering women at the workplace. She is also a pioneer member of the CyberJaya Women Network and was awarded the ‘Women Leadership Achievement’ award at the 2nd World Women Leadership Congress Award 2015 in Mumbai. In 2017 she joined the HR Community Workgroup of the Steering Committee for the 30% Club in Malaysia.

     

  • Panellist
    Dato' Mohd. Razali Hussain
    Director-General
    Malaysia Productivity Corporation (MPC)
    Dato' Mohd. Razali Hussain
    Director-General
    Malaysia Productivity Corporation (MPC)


    Mohd Razali Hussain has been the Director-General of Malaysia Productivity Corporation (MPC) since 2009.  He represented MPC in numerous working and research committees, presented papers at international and national forums, and deputed as a technical expert on systems development in the areas of productivity, quality, competitiveness, innovation and good regulatory practice.

    Mohd Razali also serves as the alternate director for Malaysia in the Governing Body of the Asian Productivity Organisation. He has a Master of Science in Industrial and Systems Engineering from Ohio University, USA.

     

  • Panellist
    Noorliza Nuruddin
    Head of Human Capital & Facilities Management Division
    Human Resources Development Fund (HRDF)
    Noorliza Nuruddin
    Head of Human Capital & Facilities Management Division
    Human Resources Development Fund (HRDF)


    Noorliza Nuruddin started her career as Management Trainee at Sony Electronics (M) Sdn Bhd, Penang in 1989. She was responsible for the productivity and quality in the production floor leading to the successful establishment of a training department. She remembers Sony as a house of character building for the 3Hs – the head, the heart and the hand. As she saw the imminent convergence of electronics, telephony and communications, she moved to Kuala Lumpur to join Telekom Malaysia to experience the intense battle of competition among telcos. She was attached to Telekom Training College and had won Best Trainer awards for the Management.

    Noorliza is now heading the Human Capital & Facilities Management Division at Human Resources Development Fund (HRDF). She is responsible for human capital transformation in bringing HRDF as the industry advisor and point of reference – helping Malaysia to achieve a fully developed nation through skilled workforce.

  • Moderator
    Faris H. Hadad-Zervos
    Country Manager, Malaysia, East Asia and Asia Pacific
    World Bank
    Faris H. Hadad-Zervos
    Country Manager, Malaysia, East Asia and Asia Pacific
    World Bank


    Faris H. Hadad-Zervos is the World Bank Country Manager for Malaysia, East Asia and Asia Pacific, based in Kuala Lumpur. A US national, he joined the World Bank in 1996 with the Private Sector Development Department. He served as Manager of the Technical Cooperation Program with the Gulf Cooperation Countries (2000-2003), Head of Mission for Iraq (2003-2005), Operations Manager for the West Bank and Gaza (2005-2008), Acting Director for Fragile States in the Operations Department (2010-2011) and Country Manager for Bolivia (2012-2015). In 2008, he took a leave of absence from the World Bank to serve as the Deputy Head of the Quartet Office for the Middle East Peace Process, based in Jerusalem.

    Faris Hadad-Zervos holds a Master's Degree in Economics from George Mason University, and a Master's Degree in Finance from George Washington University.

Plenary Session 3
Achieving peak performance through people
  • Panellist
    Karin Clarke
    Director,
    Global Solutions, APAC
    Kelly Outsourcing and Consulting Group (KellyOCG)
    Karin Clarke
    Director,
    Global Solutions, APAC
    Kelly Outsourcing and Consulting Group (KellyOCG)


    A seasoned and well-recognised talent strategist, Karin supports companies with all aspects of their talent supply chain, from attraction and engagement, best-in-class recruitment and assessment methodologies to strategic workforce planning.

    With a keen interest in trends relating to the future of work, and models that help organisations attract, engage and retain talent in a global environment, Karin works collaboratively with her clients to enable them to gain full visibility of their existing workforce and practices.

    Having worked across the Asia Pacific leading and consulting in recruitment related industries for over 25 years, she has helped leading organisations develop and innovate their talent initiatives to build agile and forward-looking solutions.

     

  • Panellist
    Florence Foo
    Head of Human Resources,
    Standard Chartered Bank, Malaysia
    Florence Foo
    Head of Human Resources,
    Standard Chartered Bank, Malaysia


    Florence Foo was appointed as the Head of Human Resources (HR) for Standard Chartered Bank Malaysia Berhad on 1 September 2015. As the Head of HR for Malaysia, Florence is responsible for leading the country’s HR function, providing strategic HR guidance and expertise to the implementation of Standard Chartered’s business strategies.

    Florence has been with the Bank for almost five years and has held several senior HR roles at regional and group levels. She previously held the role of Head, Human Resources, Corporate & Institutional Clients at Group level.

    Prior to Standard Chartered Bank, she spent more than six years with Barclays Capital in both Hong Kong and Singapore where she was HR business partner for Investment Banking and Sales for Asia Pacific. Before embarking on her HR career, Florence was a regional currencies short term interest rate trader with DBS Bank and The Royal Bank of Canada in Singapore, and Phileo Allied Bank in Malaysia. 

    She holds a Bachelor of Commerce (Major in Finance) degree from the University of Calgary, Canada. She is married with two children, and enjoys reading and languages. 

     

  • Panellist
    Adzhar Bin Ibrahim
    Head of People & Organisation
    Maxis Berhad
    Adzhar Bin Ibrahim
    Head of People & Organisation
    Maxis Berhad


    Adzhar bin Ibrahim joined Maxis in July 2014. He has over 35 years of experience in Human Resources across various industries and sectors, in both local and foreign-owned corporations. He is responsible for talent acquisition, performance and rewards, industrial relations and learning and development. His focus is on putting in place people processes and policies to create a fresh, strong, digital Maxis culture that will push Maxis towards achieving its business ambitions. 

    Prior to joining Maxis, Adzhar was the Group Head of People for AirAsia.  He was also the previous Head of HR for Digi, Sime Darby and Standard Chartered Bank. Before that, Adzhar was the General Manager of Human Resources in Maxis in its early start-up stage.

     

  • MODERATOR
    Salika Suksuwan
    Executive Director, Human Capital
    PwC Malaysia
    Salika Suksuwan
    Executive Director, Human Capital
    PwC Malaysia


    Salika took on the role of Human Capital Leader at PwC Malaysia after spending close to three years on secondment at TalentCorp. She leads a team of energetic HR Professionals who are working towards making PwC a stronger firm.

    Passionate about talent diversity, employer branding, and developing an agile workforce, Salika enjoys learning to be tech-savvy from her younger colleagues and can be seen voicing her thoughts through social media and opinion articles. 

    As a Diversity Advocate for TalentCorp, Salika collaborates with a network of HR leaders to champion a higher participation rate of women in the Malaysian corporate workforce.

     

Plenary Session 4
The role of HR in developing innovative talent and fostering a culture of innovation
  • Panellist
    Haroon Bhatti
    Chief Human Resource Officer
    Digi Telecommunications
    Haroon Bhatti
    Chief Human Resource Officer
    Digi Telecommunications


    Haroon Bhatti was appointed Chief Human Resource Officer on 1 July 2013. Prior to that, he was the Senior Vice President of People Development at Telenor Asia. Formerly, he held leadership positions within Telenor Asia’s business units, including Chief People Officer in Grameenphone Ltd, Bangladesh and Total Access Communications Public Company Limited, Thailand. Haroon began his career with the Telenor Group in 2005 with Telenor Pakistan.

    Haroon is a graduate of McGill University in Canada. He holds a Master of Arts in Political Science (International Relations) and a Bachelor of Arts in Economics and Political Science.

     

  • Panellist
    Marcela Mihanovich
    Country Human Resources Officer
    Citibank Malaysia Berhad
    Marcela Mihanovich
    Country Human Resources Officer
    Citibank Malaysia Berhad


    Marcela joined Citi Malaysia team in March, 2016. She started her career in Citi in 2002 as part of the HRMA program and has worked across 4 different Citi locations in Argentina, Brazil, US and Singapore since then. She has transitioned from country to regional roles and from generalist to specialist roles supporting the majority of Citi’s business lines. 

    Prior to Citi, Marcela worked at different MNCs in Argentina where she kick-started her career in the HR field. Some of her notable areas of expertise are in recruitment, succession planning, talent management and leadership. Marcela holds a BA in Human Resource Management and a Business Administration Graduate Degree, UK.  And she is also a Neuro Linguistic Programming (NLP) Practitioner, an LC3 Coach, Power of One Facilitator and a Triathlete Mom. 

     

  • MODERATOR
    Jaya Kohli
    Director, Strategy, Policy Development & Research,
    Asian Institute of Finance
    Jaya Kohli
    Director, Strategy, Policy Development & Research,
    Asian Institute of Finance


    Jaya is a seasoned HR professional passionate about talent and diversity. She is currently leading the Strategy, Policy Development & Research Division in Asian Institute of Finance. Jaya has previously worked with various bluechip organisations namely PwC, Aon, Nokia and GE in Asia and Europe. Jaya has many years of experience in human resources, service delivery and product management across the public sector, telecommunications, financial services and consumer goods. Jaya has experience of working with and leading multicultural teams across various countries. She has been responsible for designing and implementing assessment/development centers for employees at different levels for selection/promotion/development and succession planning purposes. She has been involved both in designing and as an assessor for various assessment centers for companies across APAC. She also has experience in designing talent management strategy, high potential identification and development programs.

    Jaya has successfully implemented various HR processes globally ranging from web-based employee/manager self-services, HR reporting and compensation planning. She brings a combination of practical experience, HR systems and processes know-how and global best practices.

     

 
Supporting Partner
Asian Banking School

The ASIAN BANKING SCHOOL (ABS) is the leading industry provider of premium learning development programmes. Dedicated to developing talent, it specializes in professional banking education and offers industry relevant training programmes designed and developed by its Specialist Training Consultancy Team or in collaboration with strategic learning partners that includes some of the world’s top business schools. It also provides specialised consulting services and tailored learning solutions to meet the specific needs of clients.

Through its Executive Education offerings including the Global Banking Leaders Programme with Cass Business School and Summer School Programme with Cambridge Judge Business School, ABS equips banks and its Senior Executives with the right knowledge to take them up and move them forward. It works closely with the Asian Institute of Chartered Bankers in raising industry competency standards through the delivery of training workshops for professional qualifications awarded by the professional body. ABS also plays a significant role in enriching the talent pipeline through the Financial Sector Talent Enrichment Programme (FSTEP) and Graduate Training.

Website: www.asianbankingschool.com



Chartered Institute of Islamic Finance Professionals (CIIF)

The Chartered Institute of Islamic Finance Professionals (CIIF) was established in 2015 as the professional body for Islamic finance practitioners, succeeding the pioneering work of the Association of Chartered Islamic Finance Professionals Malaysia (ACIFP). It is tasked with the role of setting global quality professional standards for Islamic finance practitioners. These professional standards aim to elevate the quality and professionalism of Islamic finance practitioners who are its members, to ensure that the industry is supplied with high calibre talents to support its continued development and growth. The CIIF aims to connect its members with global opportunities, by catalysing international recognition of its professional standards through strategic linkages, establishing collaborations, partnerships, and network building. Through the Islamic Finance Profession Charter, the CIIF is recognised as the professional body for Islamic finance talents, and has been mandated to drive greater professionalism and quality in the development of Chartered Professionals in Islamic Finance.

Website: ciif-global.org/web/
 





ISLAMIC BANKING AND FINANCE INSTITUTE MALAYSIA (IBFIM)

IBFIM is an industry-owned and Regulator-linked institute whose objective is to serve the needs of the Islamic finance industry stakeholders in talent and business development. Since 2001, IBFIM has been conducting training programmes as well as extending business and Shariah advisory services. IBFIM's tagline "Your Islamic Finance Business Partner" manifests its close rapport with the industry and its wide range of services. As a market leader, IBFIM's certification programmes are developed, moderated and recognized by the industry. The programmes cover four disciplines: banking, takaful, capital market and wealth management. IBFIM's Islamic Finance Qualifications are mapped out in an innovative Progression Route which in itself is a motivation for industry personnel to enhance their competencies in moving up the corporate ladder. IBFIM's stock screening methodology is best practice, serving clients seeking truly Shariah compliance. IBFIM is the market leader in Shariah advisory for Shariah-based funds and in Shariah audit. IBFIM has helped in the conversion and establishment of Islamic financial institutions.

Website: www.ibfim.com
 



Securities Industry Development Corporation (SIDC)

The Securities Industry Development Corporation (SIDC) is the leading capital market learning and development solutions provider for industry participants in Malaysia and the growth and emerging markets that include market professionals, company directors and regulators. Established in 1994 as the learning and development arm of the Securities Commission Malaysia (SC) and incorporated in 2007, SIDC has been a standard-bearer of quality and innovation for over two decades. SIDC's involvement in the development of human capital for the Malaysian capital market is comprehensive and end-to-end. We work closely with the SC to establish competency standards for the industry – developing, maintaining and administering the SC Licensing Examinations and the mandatory Continuing Professional Education (CPE) programme as part of the licensing regime for Malaysian capital market intermediaries.

Website: www.sidc.com.my
 
 
 



The Malaysian Insurance Institute (MII)

Founded in 1968 as a non-profit organisation, The Malaysian Insurance Institute (MII) is the leading professional body and education institution for the Malaysian insurance industry. MII provides internationally recognised qualifications in insurance, risk management and financial planning. It is highly respected as a regional centre that offers an extensive range of quality education programmes and training courses for professionals in the insurance and financial services industry. MII commitment to providing relevant, high quality professional qualifications and training offerings is underpinned by its role in partnering the industry and its members in the pursuit of professional excellence and business success.

Website: www.insurance.com.my
 
 
 





AIF is pleased to offer your company an opportunity to join this prestigious conference as a corporate sponsor where you can expect optimum visibility for your brand and access to some of the most senior decision makers in financial services and HR. Don’t miss your marketing opportunity at this event!

Sign up today to become a Corporate Sponsor or Media Partner at the AIF International Symposium 2017 and your company will have extensive exposure to a targeted audience. This is your chance to meet one-to-one with potential customers and showcase your expertise as well as an opportunity to extend your network.

For additional information on sponsorship or media partnership opportunities, please contact:


Name : Ms. Sandra Muru
Designation : Manager, Business Development and Marketing
Tel : +603 2787 1940
Email  : sandra@aif.org.my

How to Register

Please complete the registration form and return by mail, fax or email payment to:

AIF INTERNATIONAL SYMPOSIUM 2017
ASIAN INSTITUTE OF FINANCE

Unit 1B-05 Level 5 Block 1B, Plaza Sentral, Jalan Stesen Sentral 5,
50470 Kuala Lumpur

Tel : +603-2787 1999
Fax : +603-2787 1900
Email : symposium@aif.org.my

Conference materials and badges may be collected at the registration counters (conference delegates & exhibitors) located at Ground Floor, Foyer of Conference Hall 1, Sasana Kijang, Kuala Lumpur during registration hours.

Download Registration Form Register Online



On-site Registration – AIF INTERNATIONAL SYMPOSIUM 2017

Delegates may register on-site at the registration counters located at Ground Floor, Foyer of Conference Hall 1, Sasana Kijang (conference delegates & exhibitors) during the following registration hours:
  • 7:30AM - 2:00PM – Wednesday, 23 August 2017


Registration Packages and Fees

Full Conference Registration Fee includes admission to conference sessions, exhibition, coffee breaks and luncheon.

This conference is HRDF claimable.
AICB Members are entitled to 8 CPD Points.


Fees per person Early Bird Fee
(ends on 21 July)
Standard Fee
(22 July onwards)
Group Discount
Conference Day RM 1050.00 RM 1250.00 5% saving for 5 delegates and above 10% saving for 10 delegates and above

The above fee is excluding GST of 6%
Deadline for Registration: 18 August 2017


Payment Details

All registration fees are payable in Ringgit Malaysia (RM). Payment can be made by:
  • Cash
  • Cheque (Malaysian Cheque only)
  • Credit card via Registration Centre
  • Online Banking Transfer
  • Telegraphic transfer (for international delegates only)

Please contact the Registration Centre at +603 2181 6839 for more information on payment options.



Terms & Conditions
  1. Confirmation of seat is upon receipt of full payment.
  2. Registration fee is excluding GST of 6%.
  3. To enjoy the early bird rate, registration form must be received on or before 21 July 2017, failing which your conference fee will be reinstated to the normal fee.
  4. Full payment must be received on or before 18 August 2017, otherwise your seat may be released.
  5. All payment to be made in Ringgit Malaysia (RM) only.
  6. All payment to be made payable to Pico International (M) Sdn Bhd, the appointed professional conference organisers for AIF International Symposium 2017.
  7. The above Conference fee is valid for one (1) person only and is inclusive of admission to conference sessions, exhibition, coffee breaks and luncheon.
  8. All registration cancellations must be received in writing via email (symposium@aif.org.my) before 21 July 2017 and will be refunded less 50% of the registration fee. Cancellation after 21 July 2017 is not eligible for refund.
  9. Please note that “No Shows” are liable for the full registration fee. No refund if delegate fails to attend.
  10. Replacement is only allowed for attendees within the same organisation. All replacement notification must be received in writing via email to symposium@aif.org.my before 18 August 2017.
  11. The conference organisers reserve the right to make changes to the venue, date or speaker, including but not limited to cancellation of the conference warranted by whatsoever circumstances or reasons.

  • Keynote 1

     
    Bill Fischer,
    Professor of Innovation Management, IMD

    Innovating the Future

  • Keynote 2

     
    Zia Zaman,
    Chief Executive Officer, LumenLab, MetLife Innovation Centre Pte Ltd

    So You Think You Have 20/20 Vision?

  • Keynote 3

     
    Alois Hofbauer,
    Chief Executive Officer, Nestlé (Malaysia) Berhad & Region Head of Malaysia, Singapore and Brunei: Innovation and Productivity Agenda

    Driven by Purpose and Values

  • Keynote 4

     
    Olivier Crespin,
    Chief FinTech Officer, CIMB

    Navigating the Digital Age

  • HIGHLIGHTS VIDEO

     

  • Conference Summary



  • PHOTO GALLERY




Sasana Kijang
2, Jalan Dato’ Onn,
50480 Kuala Lumpur, Malaysia.
Tel: 03-9179 2888
Fax: 03-9179 2161


Map of Sasana Kijang


For all registration matters regarding the AIF International Symposium 2017, please contact the Symposium Secretariat:

Asian Institute of Finance

Name : Manpreet Kaur
Designation : Event Manager
Tel : +603 2787 1936
Fax : +603 2787 1900
Email Address : manpreet@aif.org.my


Pico International (M) Sdn Bhd

Name : Liz Wong
Designation : Event Manager
Tel : +60 3 6275 5990 Ext: 326
Email Address : symposium@aif.org.my


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Frequently Asked Questions (FAQ)
  1. How can I register?
    What are the registration rates? Please click here for rates, deadlines and other registration information.

  2. Is the Symposium RDF claimable?
    Yes this Symposium is HRDF claimable. Full payment needs to be made to Asian Institute of Finance Berhad. You may then claim from HRDF directly.

  3. Is the Symposium CPD points claimable?
    Yes this Symposium is CPD points claimable of 8 hours.

  4. Do you accept walk-ins on the day of the Symposium?
    Yes we do accept walk-ins and payment can be made via cash on the event day. However, we recommend registering and paying in advance to avoid any unnecessary delays.

  5. What is the cancellation policy for the Symposium? And is the registration fee refundable?
    All registration cancellations must be received in writing via email (symposium@aif.org.my) before 21 July 2017 and will be refunded less 50% of the registration fee. Cancellation after 21 July 2017 is not eligible for refund.

    Please note that registrants who do not attend on the day are liable for the full registration fee. There will be no refund if the delegate fails to attend. A replacement delegate is only allowed for attendees from within the same organisation. All replacement notifications must be received in writing via email to symposium@aif.org.my before 18 August 2017.

    For more details on the terms & condition, please click here

  6. What are the parking facilities available?
    Sasana Kijang has parking facilities for delegates. Kindly park your vehicle at LG 5 and parking fee is at RM5 per entry.

  7. I am an overseas participant and need a letter of invitation before I can receive my visa. What is the procedure?
    Upon full payment of conference registration fees, the participant may request an invitation letter by emailing manpreet@aif.org.my. AIF will not supply an invitation letter to unpaid or unregistered participants. Please note that AIF does not give any further support to the visa application process. Obtaining a visa remains the sole responsibility of the participant. Regular cancellation deadlines apply, regardless of whether your visa was granted or not.

  8. Can I advertise in the Symposium program?
    We have sponsorship packages for your consideration. Kindly email your request to sandra@aif.org.my.

  9. How can my organisation become a sponsor?
    To become a sponsor and for more information, please contact sandra@aif.org.my. Sponsorship opportunities are limited, so please call us as soon as possible. For more information, you can also visit the Sponsors and Exhibitors page on our website.

  10. I have already registered for this Symposium. Can I make changes to my registration information?
    For any changes, kindly email the registration centre at symposium@aif.org.my

  11. I’ve missed the registration deadline for the Symposium, can I still attend?
    Yes you can walk-in on the event day and register onsite.

  12. What meals will be served at the conference?
    The meals served at the Symposium is Halal certified. If you have any dietary requirement, please email us at symposium@aif.org.my

  13. What is the dress code?
    Dress code for the Symposium is Business Formal.

  14. Will I receive a certificate of attendance?
    A certificate of attendance is available upon request by emailing symposium@aif.org.myafter the conference.

  15. How can I reserve a hotel room, and what are the rates?
    The Majestic Hotel, KL will provide conference rates to conference delegates at RM370++ deluxe room with breakfast for one person. Kindly email to shirlyn_ang@ytlhotels.com.my and quote #Sympo2017 to enjoy the rate.

  16. My question is not listed here. Whom do I contact?
    Please contact symposium@aif.org.my for assistance.